Operations Manager (Land and Snow)

Cedar Rapids, IA
Full Time
Greg's Services
Manager/Supervisor
Operations Manager (Land and Snow) Overseeing daily field operations, managing landscape enhancement projects, coordinating maintenance crews, and assisting with snow removal operations during winter months. This role ensures high-quality service delivery, efficient use of resources, and positive client relationships throughout all seasons.

Duties & Responsibilities:

Landscape Enhancements:
  • Assist in planning, scheduling, and executing enhancement projects including installations, renovations, seasonal color, and landscape upgrades.
  • Coordinate with clients, vendors, and internal teams to ensure materials, equipment, and staffing are in place.
  • Monitor project timelines and budgets, reporting variances to the General Manager.
  • Conduct site visits to ensure proper execution, safety compliance, and adherence to quality standards.
  • Site contact for large scale projects for the customer contact and relationship building.

Landscape Maintenance:
  • Support daily routing, scheduling, and mobilization of maintenance crews.
  • Ensure crews are prepared with necessary equipment, materials, and direction.
  • Assist with training and onboarding of new team members on maintenance practices and safety procedures.
  • Conduct regular site audits to verify scope of work and identify areas for improvement.
  • Address client concerns in collaboration with the General Manager

Snow Removal Operations:
 
  • Support planning and execution of snow removal operations during winter, including plowing, shoveling, and de-icing.
  • Coordinate snow removal crews, equipment mobilization, route management, and weather monitoring.
  • Assist in preparing snow equipment, verifying readiness, and ensuring proper deployment before and during snow events.
  • Monitor job performance during snow events and ensure safety and quality standards are met.
  • Assist with post-event reporting and follow-up on client feedback or service adjustments.
  • Large on-site contact. Stay on sites of large customers during/after the large snowstorms.

Administrative & Leadership Support:
  • Maintain accurate records for job progress, labor hours, materials used, and weather-related documentation.
  • Assist in managing equipment inventories and coordinate repairs or maintenance.
  • Enforce safety protocols and company policies across all operations.
  • Provide input on crew performance and assist in coaching and development of field staff.

Qualifications:
  • 7-10+ years of experience in landscape maintenance, construction, or snow operations.
  • Knowledge of horticulture, irrigation, enhancement installation, and snow removal practices.
  • Supervisory or crew leadership experience preferred.
  • Ability to interpret site plans, snow maps, work orders, and client specifications.
  • Bilingual (English/Spanish) a plus.
  • Valid driver’s license with a clean driving record.

Skills & Competencies:
  • Strong organizational and multi-tasking skills across seasonal responsibilities.
  • Clear and professional communication skills.
  • Adaptability to respond to urgent weather events and after-hours work.
  • Familiarity with landscaping and snow removal equipment and best practices.
  • Proficiency in mobile field technology, scheduling tools, and Microsoft Office Suite.
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